Also known as Engineering Manager, the Tech Manager is a key player in the development, coordination and supervision of operations related to information systems.
At CBTW Luxembourg, the role of Tech Manager occupies a unique place: halfway between technical expertise, mentoring and supporting consultants in the development of their careers.
Through the testimonies of Thomas Veneziano and Mathias Bequet Garcia, both Tech Managers, we discover a job where transmission and collective progress are at the heart of priorities.
A technical and human referent
For Thomas Veneziano, Tech Manager and Consultant for four years at CBTW, the mission goes well beyond simple technical supervision. ” The Tech Manager is a technical referent for consultants. Concretely, it means following a set of consultants to allow them to evolve technically, and giving them advice, so that they can avoid the pitfalls that I would have liked not to fall into myself. ”, he explains.
This role is therefore based as much on accumulated experience as on the sincere desire to help others to progress. A human dimension that Thomas fully claims:” I have always been interested in people and helping others to grow and to find meaning in work. ”
For his part, Mathias Bequet Garcia, DevOps and Linux Systems Administrator Engineer at CBTW, underlines the structuring dimension of the role, both for consultants and for the company:” I technically support our other Linux DevOps consultants in their training and certification, so that they can always bring more to our customers. ”
According to him, becoming a Tech Manager was also an important step in his own professional development: in particular, he was required to participate in recruitments, conduct technical interviews and analyze market needs in depth. ” Thanks to this experience, I gained confidence and wanted to support the profiles already recruited in their training, in order to offer ever more relevant solutions to our customers. ”
Building relationships and building trust
While the role is exciting, it also comes with its challenges. For Thomas, the main difficulty is to establish a relationship of trust with consultants with whom we do not work directly.
However, this is the essence of the mission: to be present, available, and to manage to co-build with everyone a coherent, motivating career path that is adapted to their aspirations. ” What I really wanted was to find a place to co-build. And I think I succeeded in most cases... but I'm still working on it ”, admits Thomas.
The essential qualities of a good Tech Manager
The two Tech Managers agree on the skills needed to fill this role.
According to Thomas, we can cite: kindness ('Without it, you can't help others grow'), curiosity and the desire to learn, and the desire to build with others.
For his part, Mathias focuses on the ability to guide and structure the development of consultants, especially in terms of training and technical development.
In short, the Tech Manager is an experienced professional, but also a coach who places the progress of others at the center of his priorities.
Supporting internal reconversions
Among the highlights of their experience, Thomas shares a success that he is particularly proud of. ” We recently set up a training course for two developers who wanted to evolve into the role of Business Analyst. They had the impression that they had done all the development and wanted to have the overall view of a project. ”.
The training, spread over several months, resulted in a successful retraining. ” It is always a great success to support someone in a professional reorientation ”.
This type of initiative is a perfect illustration of the Tech Manager's philosophy: identifying potentials, understanding aspirations, and creating the conditions for everyone to thrive internally.
Mentor, guide and facilitator of development
At CBTW, the Tech Manager is not only a technical expert: he is mentor, guide and development facilitator. Thanks to profiles like Thomas and Mathias, the company structures the skills development of its consultants while encouraging a caring environment where continuous learning and professional progression are central.
This deeply human role contributes not only to strengthening the quality of technical missions, but also to creating a real collective dynamic where everyone can grow, and help others to grow.
