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Axis Luxembourg
Axis Luxembourg - 49 Boulevard Prince Henri, Luxembourg, 1724, Luxembourg

Life Insurance File Administrator

Join our client as a Life Insurance File Administrator. This role is perfect for someone with a background in insurance, finance, or administration, who enjoys working with precision, managing complex tasks, and delivering exceptional client service in both French and Dutch.

If you are detail-oriented, proactive, and passionate about helping clients, this position will allow you to take ownership of your work while developing your expertise in a supportive, collaborative, and flexible environment. You’ll have the opportunity to contribute directly to the team’s success, grow professionally, and make a tangible impact on the client experience.

Description

  • Manage the full lifecycle of life insurance policies, including new subscriptions, amendments, redemptions, transfers, and closures.
  • Ensure accuracy and compliance of all documents in line with internal procedures and regulatory requirements.
  • Provide high-quality client support, responding to requests with professionalism, precision, and a service-oriented mindset.
  • Communicate effectively with clients, partners, and internal teams, adapting language and approach as needed.
  • Support process improvements and contribute to internal optimization initiatives.
  • Deliver bilingual service in French and Dutch, ensuring clear and effective communication tailored to each client.

Your profile

  • Degree in Economics, Finance, Business Management, or relevant experience in insurance or client services.
  • Experience in insurance administration, ideally in life insurance.
  • Fluent in Dutch and French; good command of English is a plus.
  • Strong organizational, analytical, and problem-solving skills, able to work independently and collaboratively.
  • Client-service oriented, with attention to detail and ability to handle multiple tasks accurately and efficiently.
  • Able to explain complex insurance matters clearly, both verbally and in writing.
  • Experienced in working in a regulated environment and following internal procedures.
  • Proficient in MS Office and standard office tools.

Offer

  • Monthly salary indication: € 4501 - € 5500

We are offering a permanent role in a leading European life insurance company.

circleInformatiounen

Life Insurance File Administrator

Permanent

21/10/2025

49 Boulevard Prince Henri

Bachelor

FullTime

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