IT Digital Workplace Expert (m/f/n)

As an IT Digital Workplace Expert, you will help shape and operate Creos’ modern workplace environment. Working mainly with Microsoft technologies, you will contribute to secure, efficient and user-centric solutions that enhance employee productivity and support our digital transformation.

Your tasks

·    You implement, manage and continuously improve the Digital Workplace & Employee Experience vision, enabling secure employee mobility (anywhere, anytime, anyhow) in compliance with regulatory and security requirements.
·    You drive change on Digital Workplace initiatives and projects, ensuring adoption of new technologies and delivering tangible improvements.
·    You are responsible for writing and maintaining technical documentation and operational procedures, as well as user-oriented deliverables.
·    You monitor the deployed solutions, particularly regarding security and compliance, as well as the associated contracts and licences.
·    You support and work closely with all other Creos IT departments.
·    You standardise and automate processes to enable delegation of activities and better serve users.
·    You support internal business teams in their evolving needs and make proposals to improve the user experience of the solutions you manage.
·    You contribute to the design and the improvement of the technology infrastructure, in collaboration with Creos IT teams regarding their strategies, needs and requirements.
·    You act as a technical expert to IT leadership, supporting strategic decisions.
·    You act as an escalation point for incidents and problems, ensuring efficient incident management and root cause analysis, and actively participate in the 24/7 on-call duty, BCP and DRP organization.