Product Owner – ServiceNow Risk & Compliance
Your Day-to-Day
- Act as the Product Owner for the implementation of the Enterprise Risk Management (ERM) module within ServiceNow.
- Define, prioritize, and manage the team backlog (user stories, enablers, defects) in alignment with the ERM strategy and business priorities.
- Collaborate with Risk, Compliance, and Internal Audit teams to translate complex business needs into actionable user stories.
- Participate in PI Planning and coordinate with the Product Manager, RTE, and Business Owners to align deliverables with organizational goals.
- Represent the voice of the customer across the Audit, Risk, and Compliance functions, ensuring business value and regulatory compliance are maintained.
- Support the team in the refinement and acceptance of user stories, ensuring alignment with Definition of Done and quality standards.
- Facilitate workshops using Design Thinking and Lean UX to create user-centric solutions.
- Drive continuous improvement and feedback loops through system demos, analytics, and stakeholder interviews.
- Guarantee adherence to regulatory requirements (Audit trail, reporting, traceability, compliance).
- Ensure delivery of high-value, compliant, and sustainable ERM solutions within an Agile SAFe framework.
Your Profile
- 8+ years of experience as a Product Owner in banking, financial services, or insurance.
- Proven experience with risk management, compliance, or audit processes in a financial institution.
- In-depth knowledge of ERM systems (ServiceNow experience is a strong plus).
- Certified SAFe Product Owner / Product Manager (POPM) – mandatory.
- Strong understanding of risk frameworks and regulations (Basel IV, DORA, ITM, CSSF guidelines, etc.).
- Skilled in Agile methodologies, Design Thinking, and user-centered design.
- Hands-on experience with Agile tools (Azure DevOps, ServiceNow, Miro/Mural, etc.).
- Excellent communication and facilitation skills with a customer-focused mindset.
- Fluent in English and French (both required).
- Analytical, structured, and capable of managing priorities in a multi-stakeholder environment.
- Mission start: November 2025
- Duration: 6 months (renewable)
