Field Installation Technician - Tires as a Service
Primary Purpose of the Position:
The Field Installation Technician - Tires as a Service (TaaS) will execute the hardware installations on the vehicles of TaaS clients. The incumbent will assure absolute quality of all installations, following the installation playbook and standards. The associate will assure flawless performance and maintenance of hardware throughout the service period and execute any necessary troubleshooting in the field. This position will also support where needed the training of service providers on sensor and telematic installations. This role will supervise their work in cases when the installation is outsourced. The Field Installation Technician - TaaS will also manage the receipt, storage, and registration/scanning of TaaS hardware equipment.
Primary Duties and Responsibilities:
- Deliver TaaS hardware installation objectives against pre-defined plan (installation cycle) in a given geography for assigned scope of customers. Follow-up on installation schedules with Fleet Manager and the workshop, if required engage special resources (ADR certified Electrician). Prepare the hardware for installation (settings, necessary tools, etc.).
- Execute on hardware troubleshooting activities at Customer and execute the maintenance activities in the field.
- Quality and count control at the receipt of hardware equipment. Assure proper storage of hardware equipment. Counting of hardware after installation and requesting new hardware when current hardware is consumed for future installations
Education & Certifications
Required: High School Diploma
Desired: Bachelor's degree in Engineering or related field
Experience:
- 3 or more years of experience in mechanical and electrical installation/repair work
- Technical experience with tractor-trailer trucks and their related telematics and tires
- Strong technical background and experience with planning and scheduling
Knowledge, Skills & Capabilities:
- Self-driven, persistent, and a team player
- Strong entrepreneurial and communication skills
- Ability to plan with different parties and execute against plan
- Basic information technology (IT) skills
- Fluent in language of the selected territory plus English
- Open to travel up to 4-7 days a week (mainly Thursday-Sunday)
Goodyear is one of the world's largest tire companies. It employs about 68,000 people and manufactures its products in 51 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to Goodyear.com.
Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.
