Concept&Partners is an independent hospitality group based in Luxembourg, known for developing venues with a strong identity, combining dining, experience and lifestyle.
The group stands out for its entrepreneurial approach, high operational standards and its ability to create concepts that have a lasting impact on the local market.

The group operates a diverse portfolio ranging from high-energy restaurants to hybrid concepts , where dining and nightlife come together.

As part of our continued growth, we are looking for an Operational Manager to oversee several venues and support their performance on a daily basis.

Your role

Reporting to senior management, you act as a key link between the group and the venue teams.

Your main responsibilities include:

Oversee and support the daily operations of multiple venues, ensuring consistency with group standards
Work closely with Restaurant Managers to structure operations and improve performance
Drive operational excellence on the ground: service quality, team organisation, cost control and overall efficiency
Monitor KPIs, analyse performance and implement concrete action plans
Support recruitment, onboarding and team development across the venues
Ensure proper implementation of group processes, standards and compliance (HACCP, safety, etc.)
Act as a hands-on problem solver in complex or high-pressure situations
Contribute to the continuous improvement of concepts, guest experience and operational processes

Your profile

At least 5 years of experience in a similar operational role in hospitality
Experience in multi-site management or within a structured group is a strong advantage
Strong field presence: hands-on, pragmatic and solution-oriented
Ability to lead, challenge and support managers
Solid understanding of operational and financial performance drivers
Structured, organised and comfortable working with data (Excel, reporting)
Fluent in French and English (Luxembourgish is a plus)

What we offer

A transversal role with real impact across several venues
A dynamic and demanding environment within a growing group
A competitive package aligned with the level of responsibility
Development opportunities within Concept&Partners
Real career growth perspectives

C&P - Operational Manager Venues (H/F/X)

Informations