HR Payroll Consultant – Implementation & Support (M/F)

About Microtis

Since 1997, Microtis has been developing and implementing HR and Payroll software solutions for companies based in the Grand Duchy of Luxembourg.

The Gesper suite is now a reference on the Luxembourg market and is used by numerous banking, industrial, commercial and service companies.

Our ambition is to continuously enhance our solutions with greater automation, integration and functional intelligence, always closely aligned with our clients’ real business needs.

Your mission

You will act as a functional HR / Payroll reference for our clients, working closely with our support, development and product teams.

Your main responsibilities

Implementation & client support

1. Support clients during Gesper software implementation projects (needs analysis, configuration, data migration, go-live).
2. Train users (HR, payroll, managers) to ensure optimal use of the solutions.
3. Intervene on-site or remotely depending on project requirements.
4. Advise clients on best practices in HR and payroll in Luxembourg.

Functional support

1. Handle support requests via our ticketing system.
2. Analyse, diagnose and resolve functional (and occasionally technical) issues.
3. Provide ad-hoc assistance to clients during their monthly payroll cycles.
4. Ensure clear, structured and pedagogical communication with users.

Continuous improvement & product contribution

1. Participate in functional testing of new software releases.
2. Collect client feedback and propose improvements to development teams.
3. Contribute to the functional evolution of Gesper modules.
4. Help structure documentation and training materials.

Your profile

Professional expertise

1. Higher education in Human Resources, Management, Social Law or equivalent (Bachelor to Master level), or proven equivalent professional experience.
2. Excellent practical knowledge of HR processes and payroll calculation in Luxembourg.
3. Solid experience in payroll, fiduciary services, internal HR departments or HR consulting (ideally ≥ 3 years).
4. Strong understanding of legal, tax and social security obligations.

Technical skills (an asset)

1. Strong interest in software tools, HR information systems and digital environments.
2. Basic knowledge of IT, configuration, application logic or programming is an advantage.
3. Proficiency in Microsoft Office tools is essential.
4. Previous experience with Gesper is an asset, but not mandatory.

Languages

1. Fluent French required.
2. Professional English required.
3. Luxembourgish or German is an asset.

Personal qualities

1. Strong customer service mindset.
2. Rigorous, organised and autonomous.
3. Strong analytical and communication skills with a pedagogical approach.
4. Excellent interpersonal skills and team spirit.
5. Ability to manage multiple projects simultaneously.
6. Willingness to travel occasionally to client sites.

Our offer

1. A stable, human-centred and technically stimulating work environment in a pleasant setting.
2. Diverse projects with leading clients in Luxembourg.
3. A central role with real autonomy and strong client interaction.
4. Continuous training tailored to your profile.
5. Attractive salary package based on experience.
6. Additional fringe benefits.
7. Possibility of remote work in compliance with applicable legislation.
8. Convenient location, away from major urban traffic congestion.