Your missions:

As a "Business Analyst" in the Project Support team, you have a versatile profile and participate in the analysis, testing, and deployment phases of items related to the products (business application) of the ORGANIZATION (ORG) department.

Your main responsibilities are as follows:

Collect, analyze, and formalize needs in connection with stakeholders
Translate business needs into functional and technical specifications understandable for IT teams
Act as the interface between the business lines and the technical teams to guarantee alignment and feasibility
Map and document existing processes (As-Is) and target processes (To-Be)
Help identify possible solutions and then lead or contribute to the prototyping phases
Contribute to the organization and monitoring of UAT tests
Perform functional tests
Support the implementation of solutions (training, user guides, startup support) and participate in other change actions
Support project closure by ensuring that all deliverables are complete, objectives are met, and lessons learned are documented
Draft and maintain user documentation (guides, FAQs, tutorials)
Report recurring problems to technical teams and propose improvements

Required Qualifications:

Holder of a university degree with an IT or Finance orientation
Professional experience of at least 5 years as a Business Analyst on IT-oriented projects
Mastery of project management tools (e.g., MS Project)
Mastery of French and English languages; knowledge of the Luxembourgish language is an advantage

Technical skills:

The acquisition of these skills can, based on demonstrated learning predispositions, be carried out through the coaching and training offered by the Bank during the start of the position and the integration period.

Professional skills:

Knowledge of the banking market
Bank operations (Spuerkeess)
Operations of the Banking and Financial sector
Banking professions
Activity reports (control, monitoring, validations)
Data visualization
Project management (process, stakeholders, profitability (ROI), budget)
Business analysis (process, methods, stakeholders)
Process analysis and modeling
Workflow documentation

Regulatory skills:

Circulars relating to banking operations (e.g., CSSF)
Laws and regulations specific to the Bank's context (Personnel status, Public Service)

Behavioral skills:

Adopt a collaborative attitude with professional interlocutors
Be part of a client-centric approach making client satisfaction a priority
Show an open mind towards change and adapt to the evolution of the bank
Demonstrate commitment and passion for the realization of missions

Reasons to join Spuerkeess:

Voted the most attractive employer in Luxembourg in 2023 according to the Randstad Study
Strong commitment towards social and economic responsibility
Attractive salary conditions with a public law status assimilated to that of state employees
Great flexibility of working hours and hybrid working mode
Personalized coaching program with a follow-up throughout the integration
Wide range of training and strong internal mobility synonymous with career evolution
Workplace well-being actions and free Spuerkeess fitness room with group classes

Recruitment information:

Please send us your CV as well as a cover letter by applying directly on our career site. A criminal record will be requested during the recruitment process. For degrees obtained abroad, outside Benelux, registration in the register of university diploma titles issued by the Ministry of Research and Higher Education must obligatorily be introduced. In accordance with our values of equity and respect, we favor an inclusive and diversified work environment. Thus, we are committed to equal opportunities and encourage all qualified and eligible candidates to apply, regardless of their gender identity/expression, age, ethnic and cultural origin, religion and beliefs, sexual orientation, disability or neurodiversity, or any other personal characteristic.

Business Analyst (m/f/n)

Information