Learning & Development Expert (m/f/n)

Your tasks

• You partner with management teams and internal stakeholders to understand learning & development needs and support the coordination and implementation of appropriate learning solutions.
• You contribute to the development and maintenance of the learning catalogue and development offer by coordinating internal and external learning programmes, tools and suppliers.
• You support the implementation and operational coordination of employee and leadership development initiatives, including onboarding, mentoring, assessment programmes and other Group-wide learning activities.
• You coordinate the planning, organization and delivery of learning programmes, workshops, webinars and events, including participant management, logistics, communication and collaboration with internal stakeholders and external providers.
• You ensure regular follow-up and evaluate the effectiveness of learning & development initiatives by collecting participant feedback, monitoring programme delivery and identifying opportunities for improvement.
• You contribute to the implementation of the Group Learning & Development strategy by supporting the operational deployment of strategic programmes and initiatives in collaboration with the Head of Learning & Development and L&D Experts.
• You act as a point of contact for learning-related matters, providing operational support and guidance to employees, managers, trainers and other stakeholders regarding the learning & development offer.
• You contribute to the development, maintenance and continuous improvement of L&D processes, including opportunities for digitalization, automation and the use of AI-enabled tools to improve operational efficiency.
• You support the management and development of learning technologies, including LMS functionalities, e-learning platforms and digital communication channels, and prepare learning reports and statistical data to monitor activities and programme performance.
• You participate in cross-functional projects and other activities related to the L&D service, ensuring effective coordination, implementation and follow-up.

Your profile

• You hold a university degree in Business Administration or any related field 
• You are a communicative and engaged team player 
• You have strong IT and negotiation skills with a result-orientation attitude  
• You are customer-oriented and have an innovative mindset  
• Highly effective verbal and written communication skills in English and French or German. Knowledge of Luxembourgish will be considered as an advantage.