Business analyst

Tasks for External Service Provider:

• Analysis of Business requirements

• Business processes modelling. Process analysis and analysis of the integration of different information systems.

• Assistance and/or participation in business cases, business glossary, vision, business requirements documents and other relevant documents

• Description of user requirements and functional requirements (user stories or use cases)

• Risk and impact analysis

• Participation in technical working groups, progress meetings and meetings with the users. Regular liaison between user services and development teams to ensure requirements are properly implemented

• Coordination and collaboration with the project teams. Participation in Sprint Review meetings.

• Support the Project Managers of information systems to meet identified business needs and deliver high quality products and assist in the implementation of the project management methodology.

Knowledge and Skills:

• Good knowledge of information systems matters.

• Good knowledge of large organisation administrative business processes.

• Good knowledge of analysis/modelling tools and techniques (use case diagram, state diagram, entity relationship model, interaction diagrams etc.).

• Good knowledge of BPMN or UML.

• Good Knowledge of wiki, collaborative sites.

• Good Knowledge of requirements solicitation.

• Knowledge of information systems lifecycle and development methodologies (PM², PM² Agile or Agile Scrum).

• Knowledge and experience of writing User Stories including acceptance criteria.

• Ability to apply high quality standards.

• Rapid self-starting capability.

• Capability to give presentations.

• Ability to participate in technical meetings.

• Very good communication skills with technical and non-technical audiences.

• Experience with DG EAC programmes is an asset.

• Experience with Data Protection by design is an asset.

• Experience with SPARX Enterprise Architect or ARIS is an asset.

• Knowledge of the following tools:

  • Atlassian Jira

  • Atlassian Confluence

  • MS Teams

  • Signal

Non-Technical Skills:

• Capability of integration in an international/multicultural environment, rapid self-starting capability, and experience in working in a team.

• Ability to work in a multi-cultural environment, on multiple large projects.

• Excellent Team Player.

• Ability to understand, speak and write English (C1) is mandatory. Ability to speak French will be an advantage.

• High degree of discretion and integrity is required as the applications managed and maintained in DG EAC.R4 contain personal and confidential data.

Specific Expertise:

• At least 5 years of specific expertise with requirements solicitation.

• At least 5 years of specific expertise with UML or BPMN.

• At least 3 years of specific expertise with Atlassian Jira/Confluence.